Last updated: 28.09.2024

 

Welcome to Prism and Ink. By using our website and services, you agree to comply with the following Terms of Service. Please read these carefully.

 

1. General

 

• By accessing or using our website, you agree to these terms and conditions.

• We reserve the right to update or modify these terms at any time without prior notice. Please check this page regularly for changes.

• If you do not agree to these terms, please do not use our website or purchase our products.

 

2. Products and Services

 

• Prism and Ink offers made-to-order apparel. Each item is custom-made to reduce waste and support our mission for sustainability.

• Our products are available worldwide, but availability may vary depending on your location.

• We strive to provide accurate product descriptions, images, and prices. However, colours may vary slightly due to screen settings.

 

3. Ordering and Payment

 

• All orders are processed once payment is confirmed. Prices are listed in your currency, and international customers may be subject to additional fees, such as customs duties or taxes, which are not covered by Prism and Ink.

• Made-to-order products may have longer delivery times.

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4. Returns and Refunds

 

• Due to our commitment to sustainability, all items are made-to-order, which means we cannot offer exchanges. If you need to return an item, please see our Returns Policy.

• Refunds are issued based on eligibility as described in our returns policy.

 

5. Intellectual Property

 

• All content on this website, including logos, designs, images, and text, is the property of Prism and Ink and is protected by intellectual property laws. You may not use any content from our website without our written permission.

 

6. Limitation of Liability

 

• Prism and Ink is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability is limited to the total purchase amount of the products you bought from us.

 

Privacy Policy for Prism and Ink

 

Last updated: 28.09.2024

 

At Prism and Ink, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data.

 

1. Information We Collect

 

• We collect information such as your name, email address, shipping address, and payment information when you make a purchase or create an account on our website.

 

2. How We Use Your Information

 

• We use your information to process orders, fulfill purchases, and provide customer support.

• Your email may be used to send you order updates and promotional materials (if you’ve opted in.))

 

3. Sharing Your Information

• We will never sell or rent your personal information to third parties.

• We may share your information with trusted third parties (such as payment processors and shipping partners) to fulfill your orders. These parties are bound to confidentiality agreements and must adhere to data protection laws.

 

4. Data Retention

 

• We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, such as completing transactions, providing customer support, and complying with legal obligations.

 

5. Your Rights

 

• You have the right to access, correct, or delete your personal information. If you wish to exercise these rights, please contact us at info@prismandink.com

• You can opt out of receiving marketing emails by following the unsubscribe link at the bottom of any email we send you.

 

6. Security

 

• We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse.

• Our website uses SSL encryption to safeguard your sensitive information, including payment details.

 

7. Contact Us

 

• If you have any questions about this Privacy Policy, please contact us at info@prismandink.com 

 

Thank you for choosing Prism and Ink! We are committed to providing you with both an enjoyable shopping experience and the highest standards of privacy protection.